Refund policy

Last Updated: June 2026

At Vedixam, customer satisfaction is important to us.

Return Window

Customers may request a return within 3 to 7 days from the date of delivery.

Eligibility for Returns

Products must:

  • Be unused and unopened
  • Be in original packaging
  • Include all labels and accessories
  • Not be damaged by the customer

Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned:

  • Opened Ayurvedic products
  • Used products
  • Products damaged due to misuse
  • Clearance or promotional sale items

Return Process

To initiate a return, contact us with:

  • Order Number
  • Product details
  • Reason for return
  • Photos (if product is damaged or incorrect)

Email: Vedixam@gmail.com
Phone: 9818464866

Refund Process

  • After inspection and approval, refunds will be processed within 5–7 business days.
  • Refunds will be issued to the original payment method.
  • Shipping charges are generally non-refundable unless the return is due to our error.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery for assistance.

Contact Information

Vedixam By Ria Enterprises
5917, 4th Floor, Green Avenue, DLF Phase IV, Sector 27, Haryana 122009
Email: Vedixam@gmail.com
Phone: 9818464866