Refund policy

Last Updated: June 2026

At Vedixam, customer satisfaction is important to us.

Return Window

Customers may request a return within 3 to 7 days from the date of delivery.

Eligibility for Returns

Products must:

  • Be unused and unopened
  • Be in original packaging
  • Include all labels and accessories
  • Not be damaged by the customer

Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned:

  • Opened Ayurvedic products
  • Used products
  • Products damaged due to misuse
  • Clearance or promotional sale items

Return Process

To initiate a return, contact us with:

  • Order Number
  • Product details
  • Reason for return
  • Photos (if product is damaged or incorrect)

Email: Vedixam@gmail.com
Phone: 9818464866

Refund Process

  • After inspection and approval, refunds will be processed within 5–7 business days.
  • Refunds will be issued to the original payment method.
  • Shipping charges are generally non-refundable unless the return is due to our error.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery for assistance.

Contact Information

Vedixam (Ria Enterprises)
5917, 4th Floor, Green Avenue, DLF Phase IV, Sector 27, Haryana 122009
Email: Vedixam@gmail.com
Phone: 9818464866